Privacy / Terms Of Use

Privacy Statement

Your privacy on
We want you to feel comfortable and secure when visiting our site. We are committed to this goal. To learn more about our goals and how we protect your privacy, please consider the following overview.

What information do you collect?
Information on is collected in two ways: (1) indirectly and anonymously (for example, through our site's technology); and (2) directly (for example, when you provide information on various pages of One example of information we collect indirectly is through our Internet access logs. When you access, your Internet address is automatically collected and is placed in our Internet access logs. We collect information directly from you in a number of ways. One way is through the use of cookies. Cookies are small files of anonymous data, which save and retrieve information about your visit to - for example, how you entered our site, how you navigated through the site, and what information was of interest to you. We directly collect information when you voluntarily submit it to us. For example, by submitting an inquiry to our sales team, the non-anonymous information is limited to that which you provide within your inquiry.

How do you use this information?
We analyze it to determine what is most effective about our site, to help us identify ways to improve it, and eventually, to determine how we can tailor to make it more effective. By keeping your cookies on your PC enabled, we can continually adjust our web site to better serve you, making your every visit better than the last.

Will you share this information with outside parties?
We will not sell non-anonymous information or share it with any outside parties. The information may be shared internally across our various service teams, but this sharing is limited to internal use only with the specific intention of positioning our teams to provide optimal service(s) to you.

Do you collect sensitive personal data?
We do not generally seek to collect sensitive personal data through this site. If we do seek to collect such data, we will ask you to consent to our proposed uses of the data. We may also collect some sensitive personal data incidentally. By providing us with unsolicited sensitive personal data, you consent to our using the data subject to applicable law.

Information security
While we take steps to maintain the security of, you should understand that the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended.

PA Insert is interested in maintaining your privacy and creating a valuable resource for you to use. If you have any questions now or during your visit, please contact us for assistance.

Terms of Use

Thank you for visiting PA Insert. We hope your experience has been easy and informative. Your access to and use of this site is subject to the following terms and conditions and all applicable laws. By accessing and using this site, you accept the following terms and conditions, without limitation or qualification. Linked Sites
This site may contain links to other websites (linked sites). PA Insert does not have any control over the linked sites, and neither endorses or approves the content offered at linked sites.

We accept Visa, MasterCard, American Express and Discover. We also accept company checks once credit has been established with PA Insert.

Warranty Limitations
All warranties are the warranties as given by the manufacturer. If a product fails and is still under warranty, the customer must make a claim to the manufacturer of the product. PA Insert is not responsible for the use or misuse of any products it sells. PA Insert will not be responsible for any claims with regard to the installation or removal of original or replacement products; or for any claims regarding supposed pond life death or health issues since PA Insert has no control over the installation process, use or misuse of products, or the care and conditions of the pond environment. PA Insert accepts no responsibility or liability that a customer’s order will meet a specific job quote or building requirements. We will offer free advice to our customers but this information is not to be interpreted as an absolute quote or order for the customer to complete their project. It is the customer’s responsibility to become educated to whatever degree is necessary, before they order products from PA Insert, so their order will be as complete as possible.

Backorder Policy
Occasionally a product may temporarily be out of stock. If this occurs, your credit card will not be charged for that item, and you will receive an out of stock email. We will hold your order for three business days, during which time we will check for availability. If the item becomes available, we will charge your credit card, ship the item, and send you an email with the tracking number. If the item does not become available, you will receive a second out of stock email and your order will be removed from our system. You may reorder the item at a later time.

Shipping Policy
PA Insert ships to the United States and internationally. We will not ship to PO Boxes. All items are shipped by best available method. Actual delivery time depends on your location and proximity to the warehouse of origin for the shipment. PA Insert does not accept or assume responsibility for the shipping company’s delivery schedule or policies. Please call the shipping company directly with your tracking number to verify delivery date.

Freight Damages
It is the customer’s responsibility to inspect the packaging and products for accuracy and damage prior to signing the delivery receipt. Once the customer accepts the product, PA Insert is no longer responsible for damages that may have occurred in transit. Check the number of boxes received against the driver’s receipt and note any discrepancies on the driver’s copy. Visible signs of damage to packaging should also be noted on the delivery receipt. If the packaging is damaged, check the contents for damage. If the products are damaged due to mishandling during shipping, refuse the shipment due to damages and immediately notify us at We will gladly reship replacement products upon receipt of the damaged items in their original packaging. Sometimes deliveries are made that do not require a signature. If you come home and find that the carrier delivered damaged packages and the products appear damaged due to mishandling during transit, please contact the carrier to report your claim of refusal, and immediately notify us at We will gladly reship replacement products upon receipt of the damaged items in their original packaging.

Return Policy
We hope you are satisfied with the purchases you have made. If, however, you are not satisfied with your item, we will refund the purchase price less a 15% restocking fee. We do not reimburse shipping charges. All returns must be made within fifteen days of receipt of the product and require a Return Authorization # (RMA #). Please email us for an RMA # at and include your name, address, phone number, order #, item name, date received, and reason for return. Please write the RMA # on the outside of the box and include your name, address, phone number, and a copy of your sales receipt inside the box. Mail your return to the address provided in your RMA # instructions. Return credits will be applied once items have been received and inspected. All items returned must be in their original condition, clean and unused, in their original packaging with all instructions and warranties. Any “return to sender”, refused packages (other than damaged packages), or packages without an authorized RMA # returned to us will be forfeited from the original purchaser and no credit will be given.

Copyright and Trademark Notice
While Addison Technologies Inc, may either have done the web design or maintained the site, the contents of this site including, but not limited to, the text and images contained herein and their arrangement are the property Addison Technologies Inc.. All trademarks used or referred to in this web site are the property of their respective owners.

Nothing contained in this site shall be construed as conferring by implication, estoppel, or otherwise, any license or right to any copyright, patent, trademark or other proprietary interest of Addison Technologies, Inc. or any third party. This site and the content provided in this site, including, but not limited to, graphic images, audio, video, html code, buttons, and text, may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, without the prior written consent of Addison Technologies, Inc., except that you may download, display, and print one copy of the materials on any single computer solely for your personal, non-commercial use, provided that you do not modify the material in any way and you keep intact all copyright, trademark, and other proprietary notices. The information provided on this site is free of charge and for informational purposes only and does not create a business or professional services relationship between you and Addison Technologies, Inc.. Links on this site may lead to services or sites not operated by Addison Technologies, Inc.. No judgment or warranty is made with respect to such other services or sites and Addison Technologies, Inc. takes no responsibility for such other sites or services. A link to another site or service is not an endorsement of that site or service. Any use you make of the information provided on this site, or any site or service linked to by this site, is at your own risk.

Disclaimer and Limitation of Liability
This site and its contents are provided "as is" and Addison Technologies, Inc. makes no representation or warranty of any kind with respect to this site or any site or service accessible through this site. Addison Technologies, Inc. expressly disclaims all express and implied warranties including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In no event will Addison Technologies, Inc. be liable to any party for any direct, indirect, incidental, special, exemplary, consequential, or other damages (including, but not limited to, lost profits, business interruption, loss of programs or data) without regard to the form of action and whether in contract, tort, negligence, strict liability, or otherwise, arising out of or in connection with this site, any content on or accessed through this site or any site linked to, or any copying, displaying, or use thereof.

Jurisdiction and Venue
Addison Technologies, Inc. maintains this site in Pennsylvania, U.S.A. and you agree that these terms of use and any legal action or proceeding relating to this site shall be governed by the laws of the State of Pennsylvania without reference to its choice of law rules. If you attempt to bring any legal proceedings against Addison Technologies, Inc. you specifically acknowledge that Addison Technologies, Inc. is free to choose the jurisdiction of our preference as to where such action against us may be held. As you have agreed by using this site to choose the laws of the State of Pennsylvania to govern any such proceedings, we will probably choose to defend any such action in Pennsylvania and we can make this decision entirely as it suits us, without regard to where in the world you are located, or from where in the world you visited this site.

You are responsible for complying with the laws of the jurisdiction from which you are accessing this site and you agree that you will not access or use the information on this site in violation of such laws. Unless expressly stated otherwise herein, any information submitted by you through this site shall be deemed non-confidential and non-proprietary. You represent that you have the lawful right to submit such information and agree that you will not submit any information unless you are legally entitled to do so. Because of the open nature of the Internet, we recommend that you not submit information you consider confidential.